Late or lost shipments are quite common. Sellers might ship the item on time, but the delivery service messes up. Then the buyer blames the seller, and ebay often holds the seller responsible.
One of the most prevalent ebay horror stories is when the item gets lost in transit. The tracking shows it's been shipped but then it disappears. Buyers are left in a lurch as they've paid for the item but don't have it. Sellers may blame the shipping company and the shipping company may say it was the seller's fault in packaging. Ebay then has to step in to mediate, which can be a long and drawn - out process.
A common horror story is counterfeit items being sold on ebay stores. I had a competitor who sold fake branded products at a lower price. This not only took away some of my customers but also made it hard for genuine sellers like me to be trusted. Ebay took a while to take action against that seller, during which time my sales suffered.
One frequent Ebay horror story involves buyers who abuse the return policy. They might use an item for a while and then return it saying it was defective. Sellers end up losing money on restocking fees and the item's depreciation. Also, there are cases where Ebay's customer service doesn't handle disputes fairly, leaving either the buyer or the seller feeling cheated.
One of the most frequent horror stories is related to the Apple Store's return policy. Customers sometimes face difficulties when trying to return a product within the return period. The store might claim that there are signs of misuse or damage that the customer doesn't believe they caused. There are also stories about the Genius Bar. Some technicians seem to lack the necessary expertise. For instance, a customer with a software issue might be told that they need to replace a hardware component instead of getting a proper software fix.
I think theft and security issues can be a grocery store horror story. You might be shopping peacefully when suddenly there's a commotion because someone is trying to steal. It can be scary, especially if the thief gets violent or if you're worried about your own safety during such an incident. Also, seeing a food spill on the floor that has been there for a while and no one has cleaned it up is quite gross.
One common horror story is getting bad customer service. Like the salespeople being pushy or not helpful at all. For example, they might try to sell you something you don't need just to make a commission.
A common one is being short - staffed. Employees have to handle a large number of customers all by themselves, which leads to exhaustion and mistakes. For example, a cashier might take a long time to serve each customer because they are also trying to restock shelves at the same time.
Late deliveries are common horror stories. Sellers may face shipping delays due to various reasons like bad weather or carrier issues. For example, a seller promised a quick delivery for a holiday gift but it arrived weeks late, and the buyer was furious. Another is getting scammed by buyers. Some buyers may claim items didn't arrive when they actually did, just to get a free item and refund.
Receiving counterfeit goods is common. Like when a buyer thinks they're getting a genuine brand - name watch and end up with a fake. It's frustrating as they've paid the price for the real thing.
A common one is misrepresentation. Sellers might use photos of really nice cosplay items but send out something completely different. For example, a beautifully designed sword prop in the picture could turn out to be a flimsy plastic thing in reality.