One funny (but not so funny for the customer) Tumblr horror story was about a customer who signed up for a Tumblr premium service. They were charged twice by mistake. When they tried to get a refund, they were bounced around between different support teams. Each team kept asking for the same information over and over again. It took ages for them to finally get their money back and in the meantime, they were really angry and disappointed with the whole Tumblr customer service experience.
One story is about a customer who ordered a custom - made Tumblr - themed art piece. They sent really unclear instructions, like just saying 'Make it cool, like Tumblr'. When they received the piece, they were furious because it wasn't what they 'imagined'. But how could the artist know what they wanted with such a vague description?
Well, one horror story I heard was about a user who had their account hacked on Tumblr. All their personal posts, including some private thoughts and creative works, were deleted or altered by the hacker. It was a nightmare as they had put a lot of time and emotion into those posts.
Well, there was this one time when a Tumblr customer ordered a handmade Tumblr - inspired charm bracelet. They were very excited about it. But when it arrived, they said it was too small, even though they had given the wrong wrist measurement in the first place. They demanded a full refund and were really rude about it.
One time I was on Tumblr and had an issue with a product I bought through an ad on there. I contacted the customer service. The person on the other end was super funny. They started our conversation with a meme related to my problem. It immediately lightened the mood and made the whole process of getting my issue resolved so much easier.
A really common type of Tumblr customer horror story involves glitches in the Tumblr system that affect the customer's experience. For instance, a customer might be in the middle of customizing their blog when suddenly all their changes are lost due to a system glitch. Or they might be trying to purchase something from a Tumblr store and the payment gateway keeps failing for no apparent reason. This can be extremely annoying for the customer, especially if they've spent a lot of time on their Tumblr activities.
Sure. One time a customer came into a coffee shop and asked for a 'latte with a side of sunshine'. The barista was a bit confused at first but then just added an extra smiley face drawn in the foam. Another time, a customer in a clothing store tried to return a shirt that was clearly worn and said it was 'defective' because it didn't make him look like a movie star.
Sure. There was a Tumblr horror story where a user found an old, abandoned blog. The blog had posts that seemed to predict the future in a really creepy way. For example, it would describe events that happened the next day in detail. The user got really spooked when the blog started to mention things about them personally, like their daily routine and the people they knew. They quickly stopped looking at it.
Here's another one. A person on Tumblr shared their experience of trying to bake a cake for the first time. They followed the recipe wrong in so many ways. They added salt instead of sugar at one point, and in the end, the 'cake' came out looking like a lumpy, inedible mess. But they posted pictures of the whole process and it was really funny to see their misadventures in the kitchen.
Sure. One horror story could be a customer waiting for hours at a restaurant for their food which never came right. The staff was unapologetic and just kept making excuses about the kitchen being busy. Another might be a customer ordering a product online, and it arrives damaged, but the company refuses to offer a refund or replacement without a long and difficult argument.
Well, these could be things like customers getting bad service. Maybe the staff was rude or unhelpful. For example, not being able to find an item and the employees just ignoring the customer's request for assistance.