One driver had a customer who kept changing the delivery location while the driver was on the way. It was so frustrating as it made the delivery time much longer. Another time, a driver was delivering to an apartment building but the elevator was broken. He had to climb several floors with a heavy load of food, and by the time he reached the customer, the food was not in the best condition.
Well, a common horror story is when a doordash driver arrives at a restaurant and the order isn't ready. They have to wait for a long time, like 30 minutes or more. This messes up their whole schedule for other deliveries. Also, there are cases where a customer gives the wrong address. The driver goes all the way there only to find out it's the wrong place, and then has to figure out the correct one while the food is getting cold. Some drivers have even had food stolen right out of their hands when they were about to deliver it.
A driver once drove so recklessly. He was speeding and changing lanes without signaling. I was really scared that we would get into an accident. It was a short ride but felt like forever because of the constant fear.
There was this driver who took a really long and strange detour. He didn't explain it at first. Turns out he was trying to avoid traffic but ended up getting lost. The passengers were worried about being late and the whole situation was very stressful. It took much longer than expected to reach the destination and the driver didn't seem apologetic at all.
One horror story is a delivery driver getting chased by a wild dog while trying to drop off a package at a rural house. The dog was barking ferociously and the driver had to run back to the van and wait for the homeowner to come out and restrain the dog.
Once, I ordered from Doordash and the delivery guy showed up with my food on his head like a hat. He said he was trying out a new 'hands - free' delivery method. It was so unexpected and funny.
Sure. A delivery driver had to deliver to an apartment building where the elevator was broken. He had to carry a really heavy package up several flights of stairs. On the way, he tripped and the package tumbled down the stairs, causing some damage to the items inside. He then had to deal with an angry customer who blamed him for the mishap.
Sure. I had a DoorDash order that was estimated to arrive in 30 minutes. But after an hour, there was still no sign of the Dasher. I checked the app and it showed the Dasher was at some random location far from the restaurant. Eventually, the food came after 90 minutes and was barely warm.
I had a Doordash order where the driver got a bit lost. But instead of getting frustrated, he called me and we had a nice chat while he found his way. He told me about some of the other interesting places he's delivered to in the city. In the end, it was like making a new friend through the Doordash experience.
One time, my Doordash driver was really friendly and told me about his day while handing over the food. He had just had a really good experience at another delivery and was in a great mood. His positive energy was contagious and brightened my day too.
One horror story could be getting food that's completely different from what was ordered. For example, ordering a steak dinner and getting a cold sandwich instead. It's really frustrating when you're hungry and expecting a specific meal.