In a restaurant where I worked, a customer demanded a special dish that wasn't on the menu. We tried to explain that we couldn't make it. He got really rude, saying that our restaurant was 'pathetic' and that we were 'bad at our jobs'. He then started to tell other customers not to eat there. It was a nightmare as we were just following the rules of the kitchen.
I used to work in retail. There was a customer who returned a clearly used item. When we told her we couldn't refund for a used product, she started to make a huge scene. She threw the item on the floor and screamed that we were thieves. It was so embarrassing and scary for all the other customers in the store. She even tried to intimidate our manager into giving her the money back.
Sure. Once I worked in a coffee shop. A customer came in and demanded a special coffee blend that we didn't have. When I told him politely, he got really rude and started yelling that we were a 'terrible establishment'. But then he slipped on a wet floor sign we had just put out and fell flat on his face. It was kind of funny seeing his shocked expression after all that yelling.
A friend of mine who worked at a hotel had a customer who checked in late and then complained about everything. The room was too cold, the sheets were too rough, the view was bad. When my friend tried to help, the customer was so mean and told him he was incompetent. Eventually, the customer demanded a full refund and left in a huff.
One horror story is about a customer who bought a new laptop. When it had a problem, the customer care took weeks to respond. They kept asking for the same information over and over again. Eventually, they said it wasn't under warranty even though it clearly was.
I once had an experience at a clothing store. I bought a shirt with a defect. When I went back to return it, the customer service person accused me of causing the damage myself. They were so dismissive and refused to give me a refund or an exchange. It was really frustrating as I had just bought the item and it was clearly a manufacturing issue. I ended up leaving the store very angry and never going back there again.
One horror story is when a customer found a dead bug in a pre - packaged salad. It was really disgusting and made the customer lose their appetite completely. They had to return the product immediately.
One bad customer horror story is when a customer in a restaurant threw a tantrum because their steak was cooked medium instead of medium - rare as they ordered. They yelled at the waiter, made a huge scene, and even threw some cutlery on the floor. It was really embarrassing for other diners.
One horror story was when I ordered a new laptop online. It arrived damaged. When I called customer service, they put me on hold for over an hour. Then they transferred me three times and finally told me I had to ship it back at my own cost, even though it was their fault for sending a damaged item.
At a clothing store, a customer was rude to the salesperson, saying the clothes were all 'ugly rags'. But then, as she was trying on a pair of pants in the fitting room, she got stuck and had to call for help. When the salesperson came to assist, she was still trying to act all high - and - mighty, but it was really funny to see her in that situation.
One horror story is getting a burger with a hair in it. It's really disgusting when you open the bun and see that. Another is waiting for a very long time, like over 30 minutes for a simple meal. And some customers have reported finding bugs in their drinks. It's really a nightmare for those who love McDonald's but have such bad experiences.
I had a flight that got delayed for 5 hours due to 'technical issues'. We were stuck in the airport lounge with no proper communication from the airline. They didn't provide any food vouchers or update us regularly. When we finally boarded, the plane was dirty and the seats were uncomfortable. It was a nightmare.