If you have already bought a novel on Zhiyue novel website but can't log in to your account, there may be the following reasons: 1 account was stolen. It is recommended to immediately change the password and use a complex password protection mechanism to bind the mobile phone token and other security measures to prevent the account from being stolen. 2. Network issues. Try to restart the browser or computer or try to log in under a different network environment to ensure that the network connection is stable. 3. Web site maintenance. Zhiyue novel website may periodically maintain and upgrade the website, resulting in abnormal login. Wait for a period of time for the website maintenance to be completed before trying to log in. 4. The purchased novel requires other privileges. Some novels needed to be registered and paid a deposit before they could be purchased. If the account could not be logged in, it might be because the deposit had not been paid or the account had not been activated. If the above methods cannot solve the problem, it is recommended to contact the website customer service to consult the specific situation in order to better solve the problem.