Chapter 312: Handling Negative Reviews

"Mr. Li, didn't you say that any situation should be reported to you?"

The customer service manager felt somewhat wronged.

"Now you have an excuse? Two negative reviews count as what, a fart of a situation? Don't we get negative reviews on the e-commerce platform all the time? Is there ever a day without one or two negative reviews?"

Li Changsheng was furious, pointing at the customer service manager and cursing him, with spittle flying everywhere.

Their Changsheng Furniture was one of the top ten furniture companies in the country, with large sales volumes, but only average product quality. It was normal to have negative reviews.

But to sell thousands of orders every day and only have one or two negative reviews was the usual rate.

To those few customers who left a negative review, giving them a fifty-yuan red packet would make them happy beyond measure, thinking they'd struck a great deal.

So truly, one or two negative reviews were insignificant.