Not a fortune, but...

"Hello," I greeted the receptionist with a gentle nod of my head. "If that wouldn't be too much trouble, could you help me with updating my token of identity?" I asked. 

This was one of the first of many topics that I had to tackle while in this place. But in order to even talk about the others, I had to get this one out of the way. 

"Ah, you are just in the right place!" the receptionist gleamed, a professional smile filling her face. "Just give me a moment," she requested, turning around and pulling by a rope hanging by the side of the desk. 

No sound filled the room. Whatever was supposed to happen after pulling that rope didn't include the customers of the place knowing it. 

"If you would be as kind as to follow me," the girl said, moving out of her half-height cubicle and pointing with her hand towards the deeper parts of the building.