Behind the counter sat a formidable figure—a troll with deep green skin that gleamed faintly under the hall's flickering lanterns. Her sharp features were accentuated by the single tusk that jutted from her lower jaw, gleaming like an unspoken warning. Her eyes, a piercing yellow, scanned the room with an air of practiced authority, daring anyone to test her patience. The nameplate in front of her, etched in bold letters, read: "Gorba Greentide – Quest Coordinator."