HelpCenter for coins
Why do my Coins decrease unexpectedly despite not using them?
Coins are the official digital currency of Webnovel and there are three types.Coins. These are bought Coins that never expire.Bonus Coins (1st type). These types of Bonus Coins come along as a free gift whenever you purchase Coins. They have a 30 day expiry date.Bonus Coins (2nd type). These types o
Why didn't I Receive Coins after my Purchase?
Under normal circumstances, Coins will be credited immediately to your account after the order is completed. If you do not receive the Coins 1 hours after your purchase, please send your User ID, User Name, Time of Payment, GooglePlay/AppStore/PayPal invoice to email@example.com, we'll check it f
Why didn’t I Receive Bonus Coins after Inviting Friends?
First, check your Inbox -> Notifications. Click claim in the notice. Please do it promptly because the notice will expire after 30 days, preventing you from claiming the rewards.If you did not receive your reward, the reason might be because your friend did not log in with a new device or a new ID.
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