"Apologies, sir. The two superior rooms booked by those three customers were reserved in advance and they only checked in now. We abide by the principle of 'first come, first served' in our hotel, so regretfully, we have no superior rooms available." The shopkeeper explained politely and added in his mind: the room those people were staying in was a super member VIP room, which requires a super membership seal to check in.
Ordinary people don't even know that the Garden Hotel has such a room, which only true nobles can afford.
Although the hotel has run out of superior rooms, there are still some other rooms available, namely medium-range and discount rooms. The problem is that there are only three left.
Seeing the conceded expression on Fang Wanru's face, the shopkeeper thought that she might look down on the medium and discount rooms. So, he didn't mention it to avoid her feeling insulted.