Cinzia was once a beautiful lady in Sabrecrown when she was young. All she-wolves thought of her as their role model in terms of beauty and she was able to take care of her skin while in the Palace.
But when Cinzia was dethroned, she couldn't access the expensive and rare items that could make her skin glow, especially since she was pushed back into the 13th pack.
When Cinzia came to the Mystic pack, she was given great importance and was treated like a Queen. She thought she could have access to the materials she used before, but she was wrong.
The Mystic pack had been suffering financially since they were against the New Monarch, which made it hard for them to do important trades. They also stopped their support to Sabrecrown, which led the Monarchs not to supply them with gold.