A Talk With Timothy

"That doesn't seem very appropriate." Wendy felt the annoyance creep into her voice after hearing Timothy's request, "It's true that HG's products are experiencing problems, but my relationships with the clients are all based on HG's products' outstanding quality. How do you expect me to face the clients and ask them to accept a lower compensation?

They've already given HG another chance just by not requesting to dissolve their contracts. Besides, the numbers I've come up with for the compensation plans are already low. I don't have the ability to negotiate any further. How about you send a different person to complete this task."

"I know that your plan is sensible, it's just that HG is short on funds right now. Based on the numbers you've provided, we don't have enough money to compensate all the customers immediately." Timothy was troubled. He continued speaking, "When that time comes, the clients are going to think that HG can't keep its promises."