40 Part-Time Job (I)
The first day of my job starts at four in the afternoon which is the peak time of the shop. There are so many customers arriving at the store which makes me anxious since it is my first time. Jungmin will start at 6 in the evening and Taehyung has a class until 5 in the afternoon so Danielle and the other crew are steering the job that I need to discover.
They assign me on the job, where I could get their order at the cashier and divert the customers on the drive-thru which is very unusual in a coffee shop.
Most of the customers are understanding since they notice that I'm new at the shop yet some of them are impudent. And when there's a mistake, they notice which freaks me out. So I always confide that I'm new and be patient with me when I'm stagnant while doing my part.
I sigh when the time isn't over and the shop is very lively at this point, but at the same time, I'm pleased when I glimpse at them, having fun when they're with their friends while enjoying the food and their beverages.
Abruptly, I snap into reality when a woman, more like the early '30s, with an elegant posture and expensive jewelry, comes in front of me and orders, "One Americano." She says with a bratty tone. My eyes roll in my inner mind when this woman isn't even polite.
"May I know what's the name?" I inquire the woman yet she's just raising her eyebrows when she gazes at me and asks,
"And why did you need my name? Was it necessary?"
"Yes, Ma'am. It's very necessary to know your name so we could give the order from the right person." I inform her with a smile. However in my mind, I'm irritated so if she gave me another attitude, I don't know what I can do to her.
"What!? This is the first shop getting my name! No, I'm not giving my name!" I'm shocked when she gets furious.
"First time?" I whisper.
Thus, I clear my throat before replying to her, "I'm sorry Ma'am but that's the protocol in this shop, we need to ask the name of the customer so we could give the right order, and as far as I know, every coffee shop asking for their name."
"No that's absurd! I don't care about your protocol! Just give my order without knowing my name!"
"But Ma'am, I'm just doing my job and that's the first instruction that is given," I explain.
"You know what!? Call your manager and I'll report this to your manager that you insisted on getting my name." I sigh.
"I'll be right back." I walk out of the counter and go to the office of Danielle. Furthermore, I slam the door open whilst my eyes wrinkle.
"Yes?"
"Someone at the counter wanted to talk with you and she wanted to report by getting her name." Danielle furrows her brows.
"What? Okay, let's go." I nod as we both wander out of her office to face the woman, who's just complaining.
Danielle smiles at the woman and instructs her to go from the side so the other customers would get their order still, she doesn't get out of the line and becomes outraged at the manager. 'Bad move.' I say to myself whilst glancing at the woman.
"Why are you putting me on the side?! I'm ordering my coffee!"
"Ma'am, you are inflicting the commotion at the shop so I just want you to get out of the line so we could discuss your complaint." She rolls her eyes without leaving on the line. The other customers are infuriated because of the woman.
"Are you the manager?" Danielle nods.
"Okay, your employee wanted my name and I don't want to give it to her. She kept telling me that she needed my name for my order! You know that customers are ALWAYS RIGHT." she emphasizes the 'always right' onto my face whilst I'm just doing my job.
"Ma'am, it's our protocol to get the name of our customers so we could give the right order so we just get your name for the sake of your order."
"No that's not right! If your customers don't want to give the name, don't force it! I wo—" The woman stops when glimpsing at Taehyung, who appears from nowhere.
"What happened here?" Taehyung implores as he gazes at the woman and Danielle. The woman flusters when seeing Taehyung to the point that she becomes speechless.
"I-I just get my c-coffee. I'm n-not going to complain." She announces whilst grinning at Taehyung as he goes inside the counter.
Shortly, I give him the way before strolling closer to Danielle.
"What kind of coffee?" Taehyung speaks as he smiles at the woman.
"Americano, please. And the name is Donna Amor." My eyebrows raise when she gives her name at Taehyung without any question.
"That's what handsome does when there's commotion. Taehyung can stop the girl's complaint by glimpsing his handsome face." Danielle murmurs as she pats my shoulder and goes back to her office.
"That would be $10.05" The woman smiles whilst giving her money to Taehyung along with a piece of paper. I roll my eyes as I clean the table.
"Flirty woman," I mutter and toss away the trash on the trash can before walking back to the counter.
Thereafter, I feel relieved when I see Jungmin enter the shop to help us with the job. He gives me a smile before strolling inside the kitchen.
"Thank goodness, he's here. I can rest for a minute." I whisper as I step into the kitchen, leaving Taehyung at the counter.
After hours of duty, Danielle trusts us to do the rest for the shop since Taehyung is with us. Luckily, there are no customers like a while ago. It is kind of stressful and exhausting since we don't have any crew so we need to do all the jobs. Jungmin and I sat on the chair, waiting for the dinner that Taehyung will serve for us.
"It's 10 pm. We should close the shop." I nod as I stand up to switch the board into the 'closed' but before I do that, there's a couple running towards the shop as if someone is hustling them. And when they step inside the shop, they feel at ease.
Promptly, I stroll inside the shop with exhaustion and desire to close the shop yet I can't since they enter the shop to order. "Why did they order in the middle of the night?" I whisper as I grab my apron and wear an apron again.
Then, I glance at them and give a smile but I notice that they are very wary at the shop, more like appalled. And so, I glance at Jungmin if he notices their action, he nods at me as he stares at me and back at the couple. We just glimpse at each other without saying anything.
