"Can I get an Iced Americano, no ice" The lady in front of me demand "what size?" I asked in return, trying to hide my irritation "venti" "is that to have here or to go?" I asked glancing at the cup in front of me checking the info, but looked up when I did not get an answer "Ma'am, is it to have her or to go?" I asked again politely. She told me it was to go, I gave her her coffee and some change.
"Val, can you go serve the tables while I take care of the counter? pleeaaaaseeeee!" Cassandra pleaded, giving me puppy dog eyes, knowing I would cave.