2 Shitty customer service is shitty
(08:57:09)
TheLaceratedBrain: Yeah you literally don't allow repeat titles for books?
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TheLaceratedBrain: That's kind of not cool
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*** JiaJun joined the chat ***
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JiaJun: Then use your creative energy to think up of an alternative title
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TheLaceratedBrain: Or not?
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TheLaceratedBrain: I really don't want China data mining my shit
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TheLaceratedBrain: So I'd prefer my account be deleted
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JiaJun: Then just leave
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TheLaceratedBrain: I want my account deleted
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TheLaceratedBrain: I use this name on other websites I don't want people directed here
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JiaJun: As my colleague mentioned, we do not allow deletion of accounts
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JiaJun: You can just change your profile name to something else and just go
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TheLaceratedBrain: Why don't you allow deletion of accounts?
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TheLaceratedBrain: What is the purpose of this site? Like I'm positive you have to be stealing people's stories at this point lol
(09:00:10)
JiaJun: So that contracted authors can't just delete their works and run off with the money they earn from us
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JiaJun: You do realise that we own most of the chinese translated works right?
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TheLaceratedBrain: Yeah I'm not contracted
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TheLaceratedBrain: I literally just signed up
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TheLaceratedBrain: You have paid me nothing
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TheLaceratedBrain: I don't want a contract with you either
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JiaJun: So?
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JiaJun: We don't want a contract with you either
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TheLaceratedBrain: Then why would you prevent me from deleting?
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JiaJun: With your attitude
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JiaJun: It's a blanket ban
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JiaJun: It doesn't matter
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TheLaceratedBrain: I'm amazed you get anyone to work with you considering how "Friendly" you are
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JiaJun: And a quick search on google for your name shows nothing linking back to Webnovel
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JiaJun: You can just leave
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JiaJun: I'm not here to cater to your ego
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TheLaceratedBrain: If there's a way to report this website to literally any higher authority I'll be sure to do that
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TheLaceratedBrain: Oh I have no ego
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TheLaceratedBrain: I have privacy concerns and concerns of you ripping people off
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JiaJun: When you've shown no respect for my colleagues or anyone else for that matter
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JiaJun: I can ban you from here if it helps
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TheLaceratedBrain: No respect because I asked for my account to be deleted then asked why it couldn't?
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TheLaceratedBrain: I just asked questions that's it
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JiaJun: You're bashing the website because it's based in China
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JiaJun: And only because of that
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TheLaceratedBrain: No
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TheLaceratedBrain: Because it's shady
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TheLaceratedBrain: Your terms of service are weird
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JiaJun: As though Facebook and Google aren't doing the same
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TheLaceratedBrain: Your UI Is really bad
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JiaJun: Ok, tell me what are our terms of service?
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TheLaceratedBrain: And you are overly defensive that as I asked WHY it's based in China
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TheLaceratedBrain: but you insist everything be in English
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TheLaceratedBrain: Then you accuse me of having an ego lol
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JiaJun: Because this site is a subsidiary of a China company?
(09:04:14)
JiaJun: And we don't insist on everything to be English?
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TheLaceratedBrain: Your terms of service basically default all author rights/stories back to you to use how you want
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JiaJun: Give the exact quote
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JiaJun: Where?
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TheLaceratedBrain: Look if banning me will also remove my account please ban me
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TheLaceratedBrain: Thanks
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JiaJun: It doesn't
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TheLaceratedBrain: Your customer service is shit too
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TheLaceratedBrain: hope whatever supervisor you have is reading this
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JiaJun: Well, I match my service with the attitude of the person I'm helping
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TheLaceratedBrain: It's a wonder you get ANYONE to work for you probably all new authors who don't know any better
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TheLaceratedBrain: You prey on that don't you?
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JiaJun: Nah, it's because they know better than you
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TheLaceratedBrain: They know better than me? Really?
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JiaJun: 60 million users on this site, the potential to earn money is there
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JiaJun: If you know how to market it
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JiaJun: But you just came here and insist we're shady
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JiaJun: Just because China
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TheLaceratedBrain: No
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JiaJun: Yes
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TheLaceratedBrain: Not JUST BECAUSE China
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JiaJun: You can't even quote the terms of service
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TheLaceratedBrain: Yes because I should have MEMORIZED it for you
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TheLaceratedBrain: My bad
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JiaJun: Then you're just making it up
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TheLaceratedBrain: No
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JiaJun: Because you have no idea
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TheLaceratedBrain: I read what it said
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TheLaceratedBrain: I read it before I even came here
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JiaJun: So what did it say?
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TheLaceratedBrain: I literally just told you lady
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TheLaceratedBrain: And it's not just because China owns this site
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TheLaceratedBrain: It's because you won't allow repeat titles
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TheLaceratedBrain: Your user interface is weird
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TheLaceratedBrain: Your TOS is shady
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TheLaceratedBrain: And you're based in China
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TheLaceratedBrain: SO yeah like ALL of that
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TheLaceratedBrain: Then you play the RACISM card because you don't like this
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TheLaceratedBrain: And you're a terrible Customer Service Rep
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TheLaceratedBrain: There that's all the reasons
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JiaJun: Don't allow repeat titles to avoid book conflicts
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JiaJun: User interface is a matter of personal opinion
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TheLaceratedBrain: In the real world with real writers and real novels there are many repeat titles
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JiaJun: You have no idea what our TOS says
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TheLaceratedBrain: I just repeated back to you that it says you own the rights to use the novels how you want
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JiaJun: Then go out to the real world and publish
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TheLaceratedBrain: I'd be better off because with you guys I wouldn't retain my creative rights and could ONLY post here
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TheLaceratedBrain: Which yeah really bad business
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TheLaceratedBrain: LOL
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JiaJun: That's if you sign a contract
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JiaJun: And that's the case for ALL Royalty contract
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TheLaceratedBrain: Yeah which was my whole complaint in the first place
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JiaJun: That's why you don't see Harry Potter being published by other publishers
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TheLaceratedBrain: But yeah pretend it was racism LOL
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JiaJun: You literally have no idea what you're talking about
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TheLaceratedBrain: No one is writing Harry Potter on this shit website lady
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TheLaceratedBrain: I guarantee you that you don't have any best selling authors here
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TheLaceratedBrain: Or they wouldn't be here
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JiaJun: Because it's under a Royalty contract somewhere else
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JiaJun: Oh sure
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TheLaceratedBrain: No you literally don't
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TheLaceratedBrain: Wattpad has more famous people than this website
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JiaJun: Just that our top authors are earning upwards of 10k USD a month
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TheLaceratedBrain: lol
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TheLaceratedBrain: K
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JiaJun: While Wattpad authors are earning? What?
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JiaJun: Mmhmm. Nothing, that's what I thought
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TheLaceratedBrain: Uh
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TheLaceratedBrain: People literally have gotten movie deals and million dollar contracts
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TheLaceratedBrain: Via wattpad
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TheLaceratedBrain: So....
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TheLaceratedBrain: Wrong?
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TheLaceratedBrain: LOL
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JiaJun: Sure, so do we
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TheLaceratedBrain: What movie?
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JiaJun: The King's Avatar
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TheLaceratedBrain: Never heard of it
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JiaJun: Because you're not well read
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TheLaceratedBrain: ROFL
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TheLaceratedBrain: Dude I can name several Wattpad movies and novels
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TheLaceratedBrain: So...shut the fuck up
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TheLaceratedBrain: Yeah a google search of this place which I should have done first
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TheLaceratedBrain: Tells me that I was right and you have a really bad rep in the writing community
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JiaJun: Seriously, just go
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JiaJun: No one wants you here
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JiaJun: You can go tout about Wattpad
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TheLaceratedBrain: I'll be exporting and posting this transcript
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TheLaceratedBrain: LOL
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JiaJun: And then hope to get a movie deal there
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TheLaceratedBrain: Dude you don't even know who I am
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TheLaceratedBrain: Or what I've already done
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TheLaceratedBrain: You'd be surprised
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JiaJun: Where here we are helping even the average author to earn something
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JiaJun: I really don't care
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TheLaceratedBrain: Yeah you clearly do
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TheLaceratedBrain: cause you called me a racist
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JiaJun: No really, I don't
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TheLaceratedBrain: insisted I had an ego
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TheLaceratedBrain: That I'm stupid
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TheLaceratedBrain: Like you are so butthurt lady
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JiaJun: Never said you're stupid, now you're making things up
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TheLaceratedBrain: You said I was not well read
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TheLaceratedBrain: AKA Stupid
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JiaJun: And you don't even know our TOS
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TheLaceratedBrain: Yes I do
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JiaJun: Which is actually similar to Youtube's
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TheLaceratedBrain: Like I repeated them back to you
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TheLaceratedBrain: Whatever lady good luck with your complex about how great your website is cause it made like one anime popular
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JiaJun: You do know that Tencent is a shareholder of Wattpad right?
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JiaJun: https://company.wattpad.com/blog/2018/1/16/wattpad-raises-51-million-in-funding-from-tencent-bdc-and-other-partners
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TheLaceratedBrain: Yeah...so this kind of proves my argument wasn't just "CAUSE CHINA"
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TheLaceratedBrain: BUt go off
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JiaJun: So technically, we're also funding Wattpad
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TheLaceratedBrain: Yet they are somehow better at getting people exposure
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TheLaceratedBrain: and you argued against it
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TheLaceratedBrain: Interesting
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JiaJun: I never said they don't get exposure
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TheLaceratedBrain: I said they get BETTER exposure
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JiaJun: I said most authors on Wattpad don't earn money
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TheLaceratedBrain: and you bragged about one anime no one's ever heard of
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TheLaceratedBrain: like that matters
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TheLaceratedBrain: Who the hell hired you for this job?
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TheLaceratedBrain: How do I get them to hire me
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TheLaceratedBrain: I'd love to be paid to be a dick to authors for no reason
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TheLaceratedBrain: Can I talk to your manager please?
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JiaJun: "No reason"
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TheLaceratedBrain: Also Wattpad has paid stories, paid accounts, contracts, contests and things that get way more exposure
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JiaJun: Sure
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TheLaceratedBrain: Let me speak to your supervisor please
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JiaJun: Are you one of them?
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TheLaceratedBrain: I'm not telling you who I am at this point
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JiaJun: I don't really care who you are
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TheLaceratedBrain: Can I talk to your supervisor
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JiaJun: Just asking if you are earning through Wattpad
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JiaJun: I am my supervisor
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TheLaceratedBrain: Can I talk to your supervisor please
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TheLaceratedBrain: No you aren't
(09:19:06)
JiaJun: Get a plane ticket to China then
