Lesson No. 7

\

\\

...

Billing Terminology:

*How does the billing cycle work?

---> The due date is always 30 days from the billing period end date.

Example:

Suzzy Shoppers Billing Period end date is March 07, 2013. Any transaction made from March 08 to April 07 will be listed on her April Billing Statement.

Sample Spiels:

"The reason why you haven't see your item in your billing statement, because the closing date is March 07; And you made the transaction is in March 08; rest assured it would be reflected in your next billing statement."

**Credit Limit - is the maximum amount a credit card company

**Debit - a charge on your items such as purchases, late fees and interest charge.

**Credit - a deduction from an amount otherwise on due.

--->Samples: returns, late fee credit, interest credit.

**Balance - previous balance - (payment - credit + debit = balance)

Credit Granting Handles Concerns:

1. Credit limit increase/decrease

2. Declined transactions

3. Questions related to credit score, credit report, and credit history

4. Checking the status of the customer application

5. Approval codes request

For FRAUD Prevention:

(-) fraud

(-) scams

(-) theft

(-) danger

\

\\

...

-END-