One way is to apologize sincerely if anyone was offended or felt left out. Then, you could quickly introduce a more inclusive and relevant story or topic.
It could be that the Christmas story had elements that were offensive or inappropriate for some of the people involved. For example, if it depicted a certain culture in a negative way within the story. Also, it might have been too long and drawn - out, causing people to lose interest. Another possibility is that it clashed with the overall theme or mood that was being aimed for in whatever it was being used for, like a presentation or a performance.
Perhaps it's too similar to other stories we've seen before, or it just doesn't offer anything new or exciting. Maybe the style of storytelling doesn't appeal to us.