There was a case where the property management didn't maintain the common areas. The hallways were dirty, the lights were out in some areas, and the elevators were constantly breaking down. They kept saying they were short - staffed but did nothing to improve the situation. Tenants were unhappy and some even considered moving out.
Sure. In one building, the security guards hired by the property management were often asleep at their posts. Burglars took advantage of this and there were several break - ins. The property management didn't take any serious action until the tenants threatened to sue.
Octavia Hill, an Englishman, was recognized as the founder of property management. In the 1880s, she developed a set of management methods to regulate the behavior of tenants for the properties under her name and achieved good results. Thus, Oakvia Hill was known as the mother of property management.
Good communication. Property managers need to communicate well with tenants, owners and service providers. For example, if there's a maintenance issue, they should inform tenants promptly. Another factor is financial management. They need to manage budgets well to cover costs like maintenance and staff salaries.
One horror story is about a tenant who found out the apartment was infested with cockroaches after moving in. The landlord refused to take any action at first. Another is a renter who discovered mold growing all over the bathroom walls due to a leak that the landlord had ignored for months. And there was a case where a tenant was constantly harassed by the upstairs neighbor, and the landlord did nothing to resolve the situation.
Disputes over access to shared driveways along the property line can also be horror stories. One neighbor may block the driveway or claim exclusive use. There was a situation where two neighbors had a shared driveway. One of them parked their large RV on it for months, preventing the other from using it properly. This led to arguments, calls to the police, and ultimately a court case to determine the rights of access.
One success story is the Trump Tower. Their property management focuses on high - end service. They have strict security measures, ensuring the safety of residents and visitors. The building is always clean and well - maintained, with top - notch facilities management. Another example is the Rockefeller Center. The property management there coordinates various events and tenant needs excellently, creating a vibrant commercial and cultural hub.
In a property, the manager organized a community garden. One resident planted what they thought were flowers but turned out to be giant weeds. When they all bloomed, it looked like a wild jungle. Everyone had a good laugh about it.
Sure. There was a property manager who got a call from a tenant saying there was a strange noise in the attic. When the manager went to check, it turned out to be a family of squirrels that had made a little nest. The squirrels were so cute that the tenant ended up asking if they could stay. Another story is about a property where the landscapers accidentally planted flowers in the wrong area, creating a really unique and funny pattern that the residents actually loved.
There was a case where a family thought they owned a certain area up to a large tree on what they believed was their property line. However, new surveys showed the tree was actually on the neighbor's side. The neighbor then cut down the tree, which had been a cherished part of the family's yard for years. It led to a huge feud between the two families with lots of shouting and threats.