There might be a story where State Farm denied a legitimate claim. For example, a homeowner had damage to their roof due to a storm. State Farm claimed it was pre - existing damage, even though the homeowner had evidence that the roof was in good condition before the storm. The homeowner had to fight for months to get any sort of compensation and in the end, only received a fraction of what they needed for the repairs.
One interesting State Farm fanfiction could be about an agent who has to solve a mystery involving a series of strange insurance claims. Maybe there's a hidden pattern that only they can figure out.
I'm not sure specifically as there could be many novels named 'Catalina'. It might be about a character named Catalina, perhaps her life, her adventures, her relationships or her struggles.
Marketing skills also play a big role. Agents need to know how to promote their services. Like the ones who use local advertising or online campaigns effectively to reach more potential clients.
You could try fanfiction websites like Archive of Our Own (AO3). They have a wide variety of fanfictions from different fandoms, and there might be some for State Farm there.
Sure. One success story is about an agent who focused on community outreach. He organized local events to promote insurance awareness. By building strong relationships in the community, he got a lot of referrals and his business grew steadily.