Share Your Dealership Service Horror Stories
I had a really bad experience at a dealership service center. I brought my car in because of a strange noise. They kept my car for days, charged me a huge amount of money, and the noise was still there when I got it back. I later found out from another mechanic that they had misdiagnosed the problem completely. They just wanted to make more money by doing unnecessary repairs.
One time I took my car to a dealership for a simple oil change. They ended up scratching the paint on my door. When I confronted them, they denied it at first. It was such a headache to prove it was their fault and get them to pay for the repair.
Share Your Dealership Horror Stories
I had a nightmare experience at a dealership. They had advertised a great deal on a new model. When I got there, they added all sorts of hidden fees. The price went up by thousands. And the salesperson was really pushy, trying to get me to sign the papers right away without explaining all the costs clearly. It was a total rip - off.
Share Your Auto Dealership Horror Stories
Well, once I went to an auto dealership to buy a used car. They promised it was in great condition. But after I bought it, the engine started making strange noises just a week later. Turns out they had hidden some major issues and didn't disclose them.
Share your dealership test drive horror stories
Once I went for a test drive at a dealership. The car smelled like cigarettes really bad even though it was supposed to be a non - smoking vehicle. It was so disgusting that I couldn't focus on the driving experience at all.
What Are Some Common Dealership Service Horror Stories?
A common one is being overcharged. Dealerships sometimes charge exorbitant prices for simple parts and labor. For example, a friend was charged three times more for a brake pad replacement compared to what an independent mechanic would charge.
Share your food service horror stories.
One time I went to a restaurant and found a hair in my soup. It was so disgusting. I immediately called the waiter, but they just offered to replace the soup without any real apology. It really put me off the whole dining experience.
Share your customer service phone horror stories.
I called a clothing brand's customer service because I received a damaged item. The person on the phone took my details and promised to send a replacement. But weeks passed, and I heard nothing. When I called again, they said there was no record of my previous call. It made me so angry as I wasted a lot of time waiting.
Share your 'customer service horror story'.
I once had a problem with my phone bill. I called the customer service. The agent put me on hold for almost an hour, and when they finally came back, they transferred me to the wrong department. It took another 30 minutes to get to the right person. And that person was rude and didn't really solve my problem.
Can you share the most common 'kia dealership horror stories'?
The most common horror story could be related to the lack of transparency. Dealerships may not disclose all the information about the vehicle's history, such as if it has been in an accident before. Or they might not be clear about the full cost of ownership, including things like maintenance fees and potential future repairs. This lack of transparency can really put the customer at a disadvantage and make them feel cheated when they later discover these hidden aspects.
Can you share some common themes in car dealership horror stories?
One common theme is misrepresentation. Dealers may overstate the condition of a vehicle or the benefits of a particular model. For example, they might say a used car has a clean history when it actually has been in an accident. Another theme is high - pressure sales tactics. They push customers into making quick decisions without fully understanding the implications. Also, hidden fees are a big problem. Dealers sometimes add on extra charges that were not clearly stated at the start of the deal.
What are some car dealership horror stories?
I heard of a case where a customer was pressured into signing a very expensive financing deal at a car dealership. The salesperson was very pushy and didn't fully explain all the terms. Later, the customer realized they were paying way more in interest than they should have and it was a nightmare to try and get out of the deal.