There was a story from a toy store. A customer returned a broken toy that was clearly the result of their child smashing it with a hammer. But they demanded a full refund, saying it was faulty when they bought it. The store owner knew it was a lie but the customer was so insistent and rude.
Sure. One time in a clothing store, a customer tried on a dozen outfits and left them all in a jumbled mess on the floor without even asking for different sizes. Just walked out like it was normal.
The most memorable one for me was when a big-box store had a 'doorbuster' deal on a new game console. People started camping out days in advance. When the doors finally opened, it was chaos. People were climbing over each other, and some merchandise got damaged in the process. It was a total mess.
A customer bought a dress from a store. When she got home, she realized there was a big stain on it that the store didn't disclose. She went back, and the store refused to refund or exchange. So, she made a video about her experience and posted it on YouTube. It got thousands of views, and the store finally caved and gave her a full refund and a gift card.
Definitely the time when Monica and Chandler were trying to keep their relationship a secret. There were so many close calls and funny moments, like when Joey almost walked in on them in the closet. The whole secrecy thing added a lot of humor to the show as they tried to hide their relationship from their friends.
The most common one is probably dealing with difficult customers. Some customers can be extremely rude, demanding refunds for no good reason or just being verbally abusive.
Customers being rude is very common. They might complain about prices, product availability, or just be generally unpleasant. Another common one is having to deal with shoplifting and the stress of trying to catch the thief without causing a scene.
Poor inventory management can also lead to horror stories. Customers go to a store to buy a specific item, and it's not in stock even though the website or the store display says it is. Also, issues with store layout can be a problem. If it's too confusing and customers can't find what they need easily, they get frustrated. For instance, I once went to a big store where the signs were all wrong, and I wasted a lot of time just trying to find the section I needed.
Frequently, retail workers face problems with store policies. For example, the return policy might be strict, but customers don't understand or accept it. The worker has to enforce the policy while getting yelled at by the customer. There are also cases where co - workers don't pull their weight, leaving more work for others. This can lead to a lot of stress and frustration for the retail worker who has to pick up the slack.
Inventory issues are very common. Like ordering too much or too little stock. Another is staff problems, such as hiring the wrong people or having a lot of staff turnover.
Well, in many Japanese retail horror stories, there is often an old or dilapidated building as the setting. It gives an eerie atmosphere right from the start. Then there are the unexplained lights that flicker on and off. And spirits of past employees or customers who met with some sort of misfortune in the store are also a common element. For example, a store built on the site of an old cemetery might have stories of spirits from the graves haunting the store, causing items to fly off the shelves or scaring the staff.