Food temperature problems are common. Cold fries or a lukewarm burger is not what you expect from McDonald's. Also, long waiting times, especially during peak hours, can be a real horror for customers. Some customers have also reported problems with the accuracy of the menu. For example, the advertised special deal not being available or not being as described. And there are cases where the packaging is so flimsy that the food spills before you even get to your table.
The most common horror stories include bad hygiene. For instance, dirty restrooms or unclean eating areas. Then there are the issues with the food itself. Sometimes the food is undercooked or overcooked. And let's not forget about the customer service problems. Rude or unresponsive employees can really ruin a customer's experience at McDonald's. There have been cases where customers were made to feel like they were a bother when asking for simple things like extra ketchup.
The most common one is probably kids getting hurt. There are so many elements in the Playplace like slides and ball pits where accidents can easily happen. For example, kids might fall off the slide or get buried under too many balls in the pit.
Another common horror story is about overcharging. Some restaurants add extra charges that are not clear to the customer. A friend of mine was charged for a side dish that was supposed to be included with the main course, and they didn't notice until they got the bill.
The work environment can also be a source of horror stories. There could be problems with equipment breaking down constantly. For instance, a broken fryer during a busy time means the employee has to deal with frustrated customers while waiting for the fryer to be fixed, which can be really tough.
A really common type of Tumblr customer horror story involves glitches in the Tumblr system that affect the customer's experience. For instance, a customer might be in the middle of customizing their blog when suddenly all their changes are lost due to a system glitch. Or they might be trying to purchase something from a Tumblr store and the payment gateway keeps failing for no apparent reason. This can be extremely annoying for the customer, especially if they've spent a lot of time on their Tumblr activities.
Food contamination is very common. Like the presence of foreign objects such as hair, plastic pieces or bugs in the food. It's really off - putting.
One horror story is getting a burger with a hair in it. It's really disgusting when you open the bun and see that. Another is waiting for a very long time, like over 30 minutes for a simple meal. And some customers have reported finding bugs in their drinks. It's really a nightmare for those who love McDonald's but have such bad experiences.
Mechanics using counterfeit parts is also a common horror story. A customer believes they are getting quality parts for their vehicle but later finds out that the mechanic used fake parts which can lead to further problems down the road. Also, some mechanics might not be honest about the work they've actually done. They might claim to have replaced certain parts when they really haven't.
A common horror story is getting the wrong order. You order a Big Mac with no pickles and get one full of pickles. It's frustrating because you've clearly stated your preference. Another is the long lines. Sometimes you can be in line for ages, especially during peak hours like lunchtime or dinner time on weekends.
Some customers have reported strange - tasting sauces. It could be that the sauce has gone bad or was mixed with something else by mistake. Another story is about burgers being served with the wrong toppings. You order a Big Mac with extra pickles and get one with no pickles at all but a load of onions you didn't want.
A common one is understaffing. This means one person has to do the job of two or more. They are running around trying to take orders, serve food, and clean up all at once. It's super stressful.