How to retrieve the password in China Mobile's reading app?

I used to log in directly with that phone number, but now I've changed my card. I want to continue using that number, but I don't know the password. Moreover, I don't seem to have set a password. What should I do?
I've been using that account for a long time, and I've bought a lot of novels with that account. I don't want to start from scratch!

Answer 1

To retrieve the password in China Mobile's mobile phone reader, you need to follow the following steps:

1 Open the China Mobile reading APP and log in to your account.

2 Find the "My" option in the top right corner of the page and click enter.

3 Find the "settings" option on the left side of the page and click enter.

4 In the "Security settings" section of the page, you can see the "account password" option.

5 On the "account password" page, you can see the "retrieve password" option and click to enter.

6 On the "Recover password" page, you need to enter the password you have set up before and enter the Captcha.

7 If you have set up two-factor authentication, you will also need to provide the identity verification information you have used (such as mobile phone number or ID number) for verification.

8 After entering the verification information, you need to click the "Recover password" button and wait for China Mobile's mobile reading server to verify your information.

9 If everything goes well, you will receive an email or text message informing you that your password has been successfully recovered.

Please note that if the above steps do not succeed in retrieving the password, you can try to contact China Mobile's mobile phone reading customer service center for help.