This problem was most likely due to a problem with the mobile reading software or the network settings. You can try the following solutions: Sometimes, a restart can solve the problem because some programs are running in conflict. 2. Check if the network connection is stable. You can try to connect to the network again or change the network environment such as mobile data or WiFi. 3 Check the settings of the reading software on your phone. You can try to clear the buffer or re-install the reading software. 4 If the above methods do not solve the problem, you can try to unload the reading software and then download another installation. If you still can't solve the problem, you can try to contact the phone manufacturer or software supplier for help. I hope these methods can solve your problem.